40x Privacy Policy — Your Data, Our Responsibility
40x takes the protection of your personal data with the utmost seriousness. This policy details how we collect, use, and store your information.
Information We Collect
When you create an account and use our services at 40x, we may collect the following types of information:
- Account Information: Name, email address, mobile number, date of birth, and information provided at the time of account registration.
- Identity Verification Information: A copy of your national ID or passport may be requested for large withdrawals.
- Payment Information: bKash, Nagad, or Rocket account numbers and transaction details in BDT (৳). Sensitive information such as card numbers is never stored directly by us.
- Device & Browser Information: Device type, operating system, browser version, IP address, and access timestamps.
- Usage Information: Pages visited on the platform, time spent, and betting & gaming activity.
- Cookies & Tracking Data: Data used for session cookies and storing preferences.
Purpose of Data Use
Collected data is used solely for specific, legitimate purposes:
- Account creation, verification, and management.
- Processing BDT transactions via bKash, Nagad, and other payment methods.
- Customer support and complaint resolution.
- Ensuring platform security and preventing fraud.
- Usage analysis to improve our services.
- Compliance with applicable laws and regulatory requirements.
We never sell your personal information to third parties for advertising purposes.
Cookies & Tracking Technologies
40x uses both session cookies and persistent cookies. Session cookies are deleted when you close your browser; persistent cookies help remember your preferences and login details.
- Essential Cookies: Essential for the core functionality of the platform.
- Preference Cookies: Saves language and other settings preferences.
- Analytics Cookies: Collects page visit statistics on a fully anonymous basis.
You can disable cookies at any time through your browser settings, though some features may become limited as a result.
Data Retention, Security & Third Parties
Storage & Security: All your data is transmitted via SSL encryption and stored on secured servers. Following account closure or deactivation, certain data may be retained for a defined period as required by law.
Sharing Information with Third Parties: Your information may be shared with third parties in the following limited circumstances:
- Payment gateways (bKash, Nagad) — solely for processing transactions.
- Law enforcement agencies — as required by legal obligations in Bangladesh.
- Fraud prevention services — for account security.
Your personal information is not disclosed outside of the cases outlined above.
User Rights & Policy Updates
As a 40x user, you have the following rights:
- Right to Access: You may request to see what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your account and associated data, subject to certain conditions.
- Right to Withdraw Consent: Where data is processed on the basis of consent, that consent may be withdrawn at any time.
Policy Updates: 40x reserves the right to update this Privacy Policy as needed. Any changes will be reflected by the updated date on this page. Continued use of the platform constitutes acceptance of the revised policy.
Contact: For any data-related requests or questions, please contact our support team at: [email protected]. To learn more, visit our FAQ here.